Changes Included in W5 Case Version 5.3.26.0
What's New
This
is configured by adding an "Add Services" item to the Case
Configuration (Admin tab > System Control > Configuration > Case
Configuration)
New Service - you can now
Schedule an Appointment while adding the Service
A
new "Set Appointment" checkbox can optionally be shown, which when
checked, will show an extra section allowing you to schedule an appointment.
The
Set Appointment checkbox is controlled by the site option: Appointment >
Allow scheduling of an Appointment when adding a new Service
(APP_FROM_NEWSERVICE)
We
have added a new pop-up menu that allows you to quickly take an action or go
directly to a step. The menu is shown when you click the action button
(or workflow link on the Case form Service List)
The
menu has been added to:
- Case form - Services List
- Case form - Workflow List
- Case form - Service Status tab
- Workflow Monitor
This
feature is always on for all users, but will only be accessible if the user has
access to the workflow at the current step.
Also,
direct actions will only show up for users that have access. The already
existing feature access that controls this is: Workflow On File > Allow
Direct Action
Improvements
- Open Service File List - now totals all charges instead of just the
Service, No Show, and Cancellation charges
- Questions - increased the character limit of questions to 4000
characters (from 1000)
- Workflow - Create Note sub-action - allow use of enhanced macros
- RTF template macros should be reviewed if they have been used
historically in your Note sub-actions and replaced if needed
- Hosted W5 - added the ability to failover to a secondary document
store in the event of the primary store being inaccessible
- In the event of failure, the failover would be set by BCCORP
engineers.
- Because of how we have W5 configured on Azure, even in the event
of a primary document store failure, all documents would still be
accessible as read-only. Then if the user elects to make changes to
a document, the document would be switched to be stored on the failover
document store instead.
- While in a failover state, any new documents would automatically
be added to the failover document store.
- The bottomline is that even if the primary site fails, it would
not affect the users in any way.
Fixes
- Background Service - Out of memory exception when trying to export
and combine large PDF documents
- Billing - causing error: query timeout expired
- New Case - Error when adding a case with a venue that has a code
larger than 5 characters: String or binary data would be truncated
- Open Services List - Performance Issues even for a small number of
results
- Provider Maintenance - Credentials - showing Specialties and
Professions that have been marked as not visible
- SecureDocs - comments cut off when an ampersand is encountered
- User Maintenance - Deleting users in large databases can be very
slow
- Vendor Availability Calendar - Performance issue when loading the
form
- Vendor Search - Showing specialties and professions that have
been marked as not visible on the search result
- Web API - Query timeout when getting session information for new
user
- Workflow Monitor - Workflows moving to the end step are not moved in
the monitor
- Workflow On File - DBNull Cast error when loading a workflow on a
Case
- Workflow Status Update - "Object cannot be cast from
DBNull to other types." exception when taking or cancelling action
- Workflow Status Update - Showing "No Client Charges were
processed" error when automatically creating a charge for a late
cancel
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