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Changes included in W5 version 5.3.8.0
What's New Two-Factor Authentication (2FA) using Twilio Verify Relying on just usernames and passwords to secure your online accounts is no longer considered safe. Data breaches occur daily and hackers are always inventing new ways to take over your ...
Workflow - Status Update Form
Workflow Status Update Form Defined The Workflow Status Update form is used by the user to create transitions, moving a case or service through the various steps in a workflow. A transition will usually (but does not have to) result in moving the ...
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Changes Included in W5 Case Version 5.3.28.0
What's New!! Document Enhancements Case Documents – Accessing, Opening, Editing and SavingQuicker and easier access to edit, download, and save documents from the Documents list using the new Action button. Document Library A New button is now ...
Changes Included in W5 Case Version 5.3.26.0
What's New New Case - you can now add Services immediately after adding the Case This is configured by adding an "Add Services" item to the Case Configuration (Admin tab > System Control > Configuration > Case Configuration) New Service - you can ...

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W5 Case Management - Cumulative Change Log
Most recent releases are listed first. 5.3.28.0 See the New Features, Improvements and Bug Fixes here: Changes included in W5 Case version 5.3.28.0 5.3.27.0 See the New Features, Improvements and Bug Fixes here: Changes included in W5 Case ...
W5 Hardware and Software Requirements/Recommendations
Server (for on-premise W5 installation only) Minimum Requirements Windows Server 2012 R2 Memory: 16 GB RAM CPU: x64 Processor: 1.4 GHz Application Space: SQL Server (10 GB); W5 Application (4 GB) Storage Space: W5 Database (1-4 GB); W5 Documents ...
Installing W5 On-premise
Requirements Please see hardware and software requirements here: W5 Hardware and Software Requirements/Recommendations Overview Installing W5, consists of the following: Installing Microsoft SQL Server Attaching the W5 database Creating a SQL Server ...
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Changes included in W5 Case version 5.3.27.0
What's New Workflow Monitor Compact Layout The new option in Workflow Monitor, when turned on, will decrease the size of many of the columns to show as many columns as possible at the expense of sometimes not showing the full heading text. Click ...

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